Every Conversation Matters
AI-powered insights for in-person interactions in retail
InStore.ai Helps Retailers & Restaurants Measure and Improve
In-Person Experiences
Gain insight into the pulse of your in-store experience and execution through direct customer feedback analytics.
No Receipt at Fuel Pump
Customer
What’s the deal with those pumps out there
Cashier
Yeah, we lost the key to the paper and we’ve been waiting for it for 2 months.
Car Wash Dryer Broken
Customer
I don’t take my car to the one on Washington, the dryers suck
Cashier
Hmmm I was not aware of that
Bathroom is Dirty
Customer
There is toilet paper all of the floor in the ladies room
Cashier
Well I just started ma’m. The other guy should have cleaned it
Proactive Guidance to Improve Customer & Employee Experiences
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Improving Feedback and Engagement In Service Industries
InStore.ai enhances face-to-face experiences for customers and employees, fostering understanding and improvement across industries.
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Start with Search, End with Answers
What Our Clients Say
"With InStore AI we’ve been able to pinpoint issues with our customer service standards and have been able to correct those in close to real time. The other cool benefit is we have identified several maintenance issues with our stores before the Store Manager or District Manager opened a ticket for that maintenance issue. We’re really excited about what InStore AI will do to elevate our guests' experience when they visit our stores."
"The team at InStore.ai promised us a truly innovative solution to measure and improve employee engagement, and they exceeded our expectations! The authentic insights we now get will positively transform how we interact with customers, and each other."
"InStore.ai takes the ‘mystery’ out of understanding customer experience, replacing it with fact-based data that has quickly become an incredibly valuable tool as we look to better understand and improve interactions with our customers."
Check our our latest News and Insights
Retail
Customer Loyalty
QSR
Training
High Turnover, Low Satisfaction: Innovative AI Solutions for QSR Challenges
InStore.ai helps Quick Service Restaurants tackle high employee turnover and poor customer satisfaction by using AI-driven voice analytics to deliver real-time insights on staff performance and customer interactions. This technology empowers managers to improve training, recognition, and service quality, fostering a more engaged workforce and enhanced customer experience.
April 24, 2025
4
min reading
C-Store
Retail
From Conversations to Insights: The Role of Voice Analytics in Fuel and Convenience
InStore.ai leverages AI-powered voice analytics to transform customer-cashier conversations into actionable insights, helping fuel and convenience retailers quickly identify and resolve issues like equipment failures, stock shortages, and service concerns. With real-time alerts, weekly reports, and performance tracking, it enhances customer experience, streamlines operations, and drives business growth.
April 11, 2025
5
min reading
C-Store
Retail
Customer Loyalty
Maximizing Loyalty Program Signups: A Proven Script for Success
InStore.ai revolutionizes loyalty programs by leveraging voice analytics to transform employee-customer interactions into valuable insights, enhancing customer engagement, improving loyalty signups, and driving significant business growth in the retail sector.
March 20, 2025
5
min reading
Read More
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